The slot is not free while they pay
The public form keeps that provider's time for 20 minutes. Other customers do not see it while the hold lasts.
Updated October 18, 2026
Deposits
The time is confirmed when they pay
Turn on a deposit for a service. The booking page holds the slot for 20 minutes and sends the customer to pay the service price. The visit is scheduled when PayPal or Stripe succeeds.
A prepaid pack covers the visit instead of a new charge. If checkout is abandoned, or the hold expires, the time opens again.
On this page
A hold, then a payment, then a confirmed visit
The price of the service
Checkout is the offering price, through PayPal or Stripe, whichever the workspace has connected.
Unpaid time goes back
Canceling checkout, or letting the hold expire, releases the slot. A pack with visits left confirms the booking without a new charge.
How it works
From an open time to a paid booking
Require payment on the service
Edit the service and turn on payment to confirm the time. Set the duration and price on each provider's offering.
Share the booking page
The customer picks a service, a specialist, and a time, then continues to checkout.
The visit is scheduled when they pay
A successful payment confirms the appointment. The team sees the hold, and the checkout link, until then.
In the workspace
What a booking deposit does
- A 20-minute hold on the provider's calendar
- PayPal or Stripe for the service price
- Release of the slot when the hold expires
- A prepaid pack used instead of a new charge
FAQ
Common questions
Twenty minutes. If the customer does not finish payment, the hold ends and that time can be booked again.
The price of the service with that provider. The workspace uses PayPal or Stripe, whichever is connected.
A pack with visits left confirms the booking and spends one visit. They are not sent to checkout for that visit.
More pages
The same workspace, from a different question.
Give every customer one place to land
Create a free workspace, connect a channel, and keep the reply, the booking, and the follow-up together.
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