Updated October 18, 2026

Message form

A form that opens the inbox

Share a link. A visitor sends an email, a subject, and a message. Klientr opens a contact and an email conversation your team can answer.

The form stays off until you publish it. Replies go out through the email channel, from your address.

On this page

A page for people who will not open chat

A link you can share

Publish the form and send the page, or embed it on your site. Visitors do not need an account.

A real conversation

The email, subject, and message become a contact and an open email thread. An agent replies from the inbox.

Colors that match the page

Set the background, the text, and the button. The preview updates as you change them.

How it works

From a public link to a reply

Connect email

Replies use your address, and the customer's answer comes back to the inbox.

Publish the form

Turn the form on, write a short welcome, and pick the colors visitors will see.

Answer in the queue

The new thread sits with the rest of the inbox. Reply by email without leaving the workspace.

In the workspace

What the message form includes

  • A public page and an embed for your site
  • Email, subject, and message on one form
  • A contact matched by email, or created
  • Background, text, and button colors
FAQ

Common questions

A contact and an open email conversation. The subject and message are the first note in the thread, and an agent can reply by email.

No. They open the link, enter an email, a subject, and a message, and send it.

An agent answers from the inbox. The reply is sent through the email channel, and the customer's answer comes back to the same conversation.

Give every customer one place to land

Create a free workspace, connect a channel, and keep the reply, the booking, and the follow-up together.

No credit card · Your workspace, your data · Invite the team later

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